Storekeeper

The Storekeeper is responsible for the receipt, verification, storage, and issuance of all materials, equipment, and supplies for the hotel. During the pre-opening phase, the role is crucial in supporting the receiving, tagging, and organized storage of Operating Supplies & Equipment (OS&E), Furniture, Fixtures & Equipment (FF&E), and other pre-opening materials, ensuring accurate documentation and inventory control.

This position requires a detail-oriented professional with strong organizational skills and prior pre-opening experience in hospitality to manage large volumes of incoming goods and set up proper store procedures and systems before opening.

Pre-Opening Phase

• Assist in setting up the hotel’s stores and receiving areas, including layout planning, shelving, labeling, and stock organization.
• Establish storekeeping policies, procedures, and documentation formats in line with the hotel’s procurement and finance standards.
• Receive, verify, and record all OS&E and FF&E deliveries according to purchase orders, delivery notes, and supplier invoices.
• Conduct quantity and quality inspections in coordination with the Procurement, Finance, and relevant department heads.
• Tag and label all received items for traceability and stock control.
• Organize and maintain accurate stock records in both manual and electronic systems (ERP, Material Control, or similar).
• Assist with stock counting, reconciliation, and reporting to ensure accurate pre-opening inventory data.
• Work closely with Procurement, Finance, and Department Heads to coordinate delivery schedules and storage requirements.
• Monitor storage conditions to ensure safety, cleanliness, and proper handling of equipment and supplies.
• Support in handover of items to operating departments and ensure proper documentation during distribution.
• Assist with the transition from pre-opening inventory to operational stock management upon hotel opening.
• Participate in vendor coordination and inspections as required during the pre-opening phase.
• Report any damages, discrepancies, or losses immediately.

Operational Phase

• Receive, inspect, and record daily deliveries of goods and materials, ensuring they match purchase orders and specifications.
• Maintain up-to-date records of all stock movements, including receipts, issues, and returns.
• Ensure proper storage and rotation of perishable and non-perishable items using the First-In-First-Out (FIFO) system.
• Conduct regular physical stock counts and reconcile with system balances.
• Support monthly, quarterly, and annual stock audits.
• Maintain cleanliness, order, and safety of all storage areas in compliance with hygiene and fire safety regulations.
• Prevent stock loss, pilferage, and wastage through proper control systems.
• Coordinate with Purchasing and Accounts for invoice verification and payments.
• Generate stock reports and issue summaries for management review.
• Ensure compliance with the hotel’s financial policies and internal control procedures.
• Monitor re-order levels and alert the Purchasing Manager to replenish supplies as required.

• Diploma or Certificate in Procurement, Stores Management, Accounting, or Supply Chain Management.
• Minimum 4–6 years of experience in a hotel or hospitality storekeeping role.
• Strong knowledge of inventory management systems and storekeeping procedures.
• Experience with hotel ERP systems such as Material Control, MC, Sun System, or equivalent.
• Excellent organizational, numerical, and record-keeping skills.
• Strong attention to detail and integrity.
• Ability to handle heavy workload and large-scale deliveries during pre-opening.
• Good communication and coordination skills with multiple departments.
• Basic computer proficiency (Excel, inventory software, email communication).

• Pre-opening project coordination and inventory setup
• Accuracy in receiving and documentation
• Organization and stock control discipline
• Teamwork and interdepartmental coordination
• System proficiency (ERP / Material Control)
• Time management and ability to prioritize tasks
• Integrity and accountability
• Compliance with health and safety standards

• Accuracy of stock records and reports
• Efficiency of receiving and issuing processes
• Compliance with FIFO and inventory control procedures
• Minimal stock discrepancies and losses
• Timely reporting and documentation
• Cleanliness and organization of store areas
• Positive coordination with Finance, Procurement, and Operations
• Successful completion of pre-opening inventory setup and audits